Frequently asked Questions

There are 2 options for this: 1. Online booking: Here you can book your stay months before your arrival. This means you can easily choose your preferred seat and only have to collect your RFID card at the check-in terminal 2. Booking on site: Are you coming to us spontaneously? Then you can choose a free space at our check-in machine and book it directly. You will then receive your RFID card

When booking online, you can choose between different payment providers (e.g. PayPal). When booking on site, payment by debit card or mobile pay (Apple/Google) is possible. ATTENTION: We generally do not accept cash payments. We ask for your understanding!

Our general cancellation conditions apply: Up to 6 weeks before arrival: 20% of the total price Up to 14 days before arrival: 50% of the total price Up to 24 hours before arrival: 80% of the total price To avoid high cancellation costs, we recommend taking out travel cancellation insurance.

Our pitches for holidaymakers are always 7 metres wide (3 m pitch + 4 m lawn). The depth of the pitches varies between 8 and 13 metres depending on the size. All pitches have access to herb beds and berry bushes.